I am unable to send or recieve email as well as a linked problem.The server seems not to recognize my name and password.4 people need an answerI do too

Without more specific information from you (what email program? did it ever work? what changed?, etc.) I can't really guess what the cause of your issue is. Here are the most common problems for people having trouble sending/receiving email. Look over the list and see which is applicable to your situation. 1. You are using the wrong mail server settings. Check your ISP's website ( or that of your web hosting company if your mail host is other than your ISP) for the correct mail server settings for POP (Incoming) and SMTP (outgoing). Most ISP's will also have a "walkthrough" to show you how to set up mail using popular email clients such as Outlook Express, Eudora, and Thunderbird. If they don't have instructions for Windows Mail yet, use the ones for Outlook Express. 2. You have "outgoing mail server requires authentication" checked when it does not. Or vice versa. 3. You are trying to send mail through an SMTP server that isn't your regular ISP; i.e., you are trying to send mail through AT&T's server when your ISP is Comcast. Some ISP's care about this and some don't. 4. Your user name and/or password are incorrect. Yes, you do have a user name and password for your email. It probably has just been a long time since you set this up (or someone else set it up for you) and you've forgotten. Look through your ISP-related documentation or contact your ISP. They will be able to tell you your user name and assign you a new password. 5. Your antivirus is set to scan emails and/or is one that causes problems with your operating system (such as McAfee in Vista). Turn this option off since it doesn't provide you any extra protection and tends to cause problems.MS-MVP - Elephant Boy Computers - Don't Panic!

Just back in town and thank you for your original response.Your 5 suggestions dont seem to apply:1-settings are correct had Comcast double check me2-I dont require incoming or out going authentication3-NA4-Nothing has changed. I originally and still do set up/manage my own personal stuff5-Antivirus stuff has never interferredI am using Outlook 2007; Windows XP w/ Serv Pack 3 (No VISTA on this machine)Any further thoughts?Best Regards!

You're talking about email, right? Then without a doubt you do require incoming/outgoing authentication. There is no ISP on this green earth that allows email to be sent through their servers without authenticating the user. Unless you are running your own email server configured in a parallel universe*, you do have incoming and outgoing authentication requirements. If Comcast is hosting your mail (i.e., your email address is "somebody@comcast.net"), then it requires a username and password on both incoming and outgoing email. For the outgoing (SMTP) you usually check the box "use the same settings as my incoming". Then you need to go into the advanced settings and set the incoming/outgoing ports. The information is on Comcast's website. So you are probably using the wrong password. Have Comcast change it for you (they can't tell you what it is). If you aren't able to set up Outlook by yourself - and there is no reason to fret if you can't since we all have our areas of expertise - have a knowledgeable friend** or computer professional come on-site and set you up. If you go the latter route, don't use a BigComputerStore/GeekSquad type of place. *If you are - cool! Tell the rest of us how to do this because it would be Very Useful. ;-) **The friend needs to be truly knowledgeable and not just saying s/he is.MS-MVP - Elephant Boy Computers - Don't Panic!

I can send email but not receive on my Outlook. I can log into the email via webmail, but my outlook email is asking for a network password. My ISP says that it is a software problem with microsoft and not their problem since my password is fine with the webmail. The system is asking for a network password and there is not a newtwork to which this is connected. There is a server (Advanced 2000) and a workgroup, but no domian at the site. The password screen looks like a domain screen with as server, user and password entries. The server entry is not editable. It is picking up the POP server at the ISP. Which setting is messed up?

Contact your IT Dept. since I have no idea how your workplace has set up their email service.MS-MVP - Elephant Boy Computers - Don't Panic!

I am the IT deparetment. All of the other users on the systme have no prpblem. I have never had a problem before. I tried to set up a second machine with my email and I ge the same result. My existing machine is a laptop 32 bit running XP Pro and Office 2003, and the second machine is a 64 bit machine with XP pro 64 runing office 2007. All other machines are set up exactly as mine. We do not run exchange or other services on this site.

You are using the wrong outgoing email server settings. Either you have SSL enabled where you shouldn't or don't have it enabled where you should. Maybe you are using the wrong port for your provider. Or you have the wrong password. Or aren't using the username syntax the provider wants. I'm very sorry but there is no way for me to even guess what you are doing wrong without being there.MS-MVP - Elephant Boy Computers - Don't Panic!